Returns & Exchanges

At Herbal Oasis, we stand by the quality of our organic botanicals and pantry staples. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened and non-perishable items.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring that all safety seals remain intact for food safety compliance.

• 3.
  Ship Items Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.